Legal Statement

This privacy statement describes how Nova Polymers collects and uses the personal information you provide on our website: novapolymers.com or through our app. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information.

Collection and Use of Personal Information

We collect the following personal information from you:

Contact Information such as name, email address, mailing address, phone number
Billing Information such as credit card number, and billing address. We do not store or have access to the credit card information you provide
Unique Identifiers such as user name, account number, password
Preferences Information such as information provided in the order history

As is true of most websites, we automatically gather information about your computer such as your IP address, browser type, referring/exit pages, and operating system.

We use this information to:

Send you requested product or service information
Send product updates or warranty information
Respond to customer service requests
Administer your account
Send you a newsletter
Send you marketing communications
Respond to your questions and concerns
Improve our website and marketing efforts
Conduct research and analysis
Display content based upon your interests

Choice/Opt-Out

You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or you can contact us at info@novapolymers.com.

Information Sharing

We will share your personal information with third parties only in the ways that are described in this privacy statement. We do not sell your personal information to third parties.

We may also disclose your personal information:

as required by law such as to comply with a subpoena or similar legal process
when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request,
if Nova Polymers is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information,
to any other third party with your prior consent to do so.

Cookies and Other Tracking Technologies

We may use cookies, for example, to keep track of your preferences and profile information. Cookies are also used to collect general usage and volume statistical information that does not include personal information.

Links to Other Web Sites

Our Site includes links to other websites whose privacy practices may differ from those of novapolymers.com. If you submit personal information to any of those sites, your information is governed by their privacy statements. We encourage you to carefully read the privacy statement of any Web site you visit.

Security

The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can contact us at info@novapolymers.com.

We provide two means for you to make a purchase on our site. You can either use our order form or a third-party payment option. If you use our shopping cart, the transmission of sensitive information collected on our order form is encrypted using secure socket layer technology (SSL). If you choose to use a third-party payment option to pay for your order, its privacy statement and security practices will apply to your information. We encourage you to read that privacy statement before providing your information.

Additional Policy Information

Correcting and Updating Your Personal Information

To review and update your personal information to ensure it is accurate, contact us at info@novapolymers.com.

Notification of Privacy Statement Changes

We may update this privacy statement to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

Items Not Available

There are instances in which items do appear on the website that are no longer available. While these instances happen very rarely, novapolymers.com reserves the right to provide a refund of the purchase price and shipping immediately after the error is identified.

Contact Information

You can contact us about this privacy statement by writing or emailing us at the address below:

Nova Polymers, Inc.
15348 Rt. 127 East
Bryan, OH 43506
888.484.6682